CONTACT

Privacy Policy

Privacy Policy

Last updated: May 2026

Who we are

This website is operated by Chanylia. If you have any questions about this policy or how we handle your data, you can contact us at security@chanylia.com.

What information we collect

When you use a contact form on our website, we collect:

  • Your name
  • Your email address
  • Any message or information you choose to include

We do not collect payment information, and we do not require you to create an account.

Why we collect it

We use your name and email address solely to respond to your enquiry. We do not use your information for marketing purposes, and we will never sell your data.

Our legal basis for processing your data

Under the General Data Protection Regulation (GDPR), we process your personal data on the basis of legitimate interest — specifically, to respond to messages you have chosen to send us. You are never required to contact us, and submitting a contact form is entirely voluntary.

How long we keep your data

We retain contact form submissions only for as long as necessary to handle your enquiry and any follow-up communication. Once your enquiry is resolved, your data is deleted unless we are required by law to retain it.

Do we share your data with anyone?

No. We do not share, sell, or transfer your personal data to any third parties.

Do we use cookies?

Our website uses cookies. For full details on what cookies we use, why we use them, and how you can control them, please read our Cookie Policy.

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Your rights under GDPR

As a resident of the European Union, you have the following rights regarding your personal data:

  • Right to access — you can ask us what data we hold about you
  • Right to rectification — you can ask us to correct inaccurate data
  • Right to erasure — you can ask us to delete your data
  • Right to restrict processing — you can ask us to limit how we use your data
  • Right to object — you can object to us processing your data
  • Right to data portability — you can ask us to provide your data in a portable format

To exercise any of these rights, please contact us at security@chanylia.com. We will respond within 30 days.

How to complain

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with your national data protection authority. In the EU, you can find your local authority at edpb.europa.eu.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date at the top. We encourage you to check back periodically.

Contact us

If you have any questions about this Privacy Policy, please contact us at security@chanylia.com.